NEW PATIENTS?

We are now in the fortunate position to be able to accept new patient registrations as of 15th April 2025.

As per a local scheme implemented by our local NHS teams we are able to take on, over the next year, around 400 new NHS dental patients. This means we are allowed to see 8 new patients a week. We have allocated time-slots in our diary each week to see this number of patients. We are also prioritising certain groups including children, those in cancer care and patients from social care organisations for example. IF YOU ARE A PATIENT AT ANOTHER NHS DENTAL PRACTICE YOU WILL NOT BE ALLOWED TO TRANSFER. THE CRITERIA FOR ACCEPTANCE ENTAILS THAT YOU MUST NOT HAVE SEEN AN NHS REGISTERED DENTIST FOR 2+ YEARS. (Please take note)

We have already been inundated with huge demand - as expected.

To allow our team the time to process the administration associated with a registration we have come to the decision that we will have a dedicated day in the working week to deal with new patient registrations. Every THURSDAY, a dedicated team member on reception will be in a position to offer 8 new registrations forms to patients. Once 8 registration forms are collected, we will not be able to give out any more on that given day. Registration forms will not be given out on any other day or time. We would suggest attending the dental practice early in the morning if you are keen to join us.

Once you have collected a registration form, you can complete the registration in our reception waiting room and hand it in immediately OR you may take it away from the practice but this will have an expiry date of one week. If you fail to return your registration form within a week you will not be allowed to complete your registration and you will not be granted an appointment.

If this process is completed correctly and in a timely manner, you will then be appointed on a first come first serve basis. We know already that for the next 2 months new patient appointments have already been scheduled. Therefore, there will be a wait until your first examination date with us.

If you fail to attend or late cancel (failure to cancel your appointment more than 24 hours before the appointment date and time) your new patient examination, you will not be allowed a second chance for an appointment. You are NOT a registered patient with us until you have had your first dental examination at the practice with a dentist.

If you have been previously de-registered from our dental practice due to poor attendance or abusive behaviour towards staff, you will NOT be allowed to re-register with us.

If you are not registered with ourselves and you require urgent dental treatment or you are in pain please contact Emergency Dental Care on the Merseyside and Cheshire Emergency Dental Helpline number - 0161 476 9651

Only go to A&E in serious circumstances, such as:

severe swelling
heavy bleeding
traumatic injuries to the face, mouth, or teeth

If you're not sure whether you should go to A&E, contact NHS 111, who will be able to advise you.